Frequently asked questions about the VTSO training

The participants of NNVO themselves recruit the candidates who are then trained by NNVO. Most participants select people with a nautical background. There are continuous vacancies that can be found on the websites of the participants below.

• Groningen Seaports
• Koninklijke Marine (Royal Netherlands Navy
• Port of Amsterdam
• Port of Rotterdam
• Gemeente Den Haag (the municipality of The Hague)
• Rijkswaterstaat (the Directorate-General for Public Works and Water Management)
• North Sea Port

A VTS operator organises the vessel traffic in busy waterways. These include the major rivers and port areas in the Netherlands. VTS operators are in contact with the shipping traffic by means of radar observation and VHF communication and provide for the safe and efficient movement of vessel traffic.

Have you found an inaccuracy in the course material? Please report this to us by email: , with reference to the text in the competence, page number and name of the competence.

You can also send us a letter. In that case please enclose a copy of the material that needs to be looked at.

Our address:
NNVO Foundation
Schorpioenstraat 61
3067 GG Rotterdam

If you are ill or if you are late please contact NNVO as soon as possible via telephone number +31104090040.

Please send us your complaints by email. You can use the following email address: , and write ‘Complaint’ in the subject line. We take your complaint seriously.

If you are not satisfied with the way in which the complaint has been handled by our organization, you can contact the board of NNVO, Marten Meesweg 115, 3068 AV Rotterdam, email: .

If you do not agree with the way in which the board has handled the objection, you as a student can appeal to the Dutch national education complaints committee, in Dutch: Landelijke Klachtencommissie Onderwijs. This committee works completely independent of NNVO. As a business customer, you can appeal to the independent disputes committee for entrepreneurial affairs, in Dutch: Geschillencommissie voor Ondernemerszaken.

If you are experiencing bullying, discrimination, sexual harassment or intimidation, you can submit your complaint to the independent Landelijke Klachtencommissie Onderwijs.

For more information, please refer to our complaints procedure.

NNVO is located in office building De Ster at Schorpioenstraat 61 in Rotterdam. Our office building is easily accessible by car and by public transport. It is only a few minutes’ walk from NS intercity and subway station Rotterdam Alexander to NNVO. Check the contact page for our location on Google Maps. 

Visitors travelling by car have several parking options in the immediate vicinity of De Ster. The cheapest choice is the ParkingYou garage at Watermanweg 120, next to the ING office building, which has a maximum daily rate of 9 euros. From the ParkingYou garage it is a few minutes’ walk to the NNVO building.